Respond.io
Business messaging platform that unifies customer communication across instant messaging, web chat & email.
Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. No more juggling channels between teams & platforms. One set of channels, one platform.
Conversational Sales
Trade-in personal messengers for business accounts, increase sales visibility, auto-qualify leads & sync with your CRM. Connect Facebook Messenger, WhatsApp, Instagram, Twitter and more.
Promotional Messaging
Target specific interests with Broadcasts, enroll new contacts in drip campaigns or trigger event-based promotions via API.
Conversational Support
Use automated messaging to identify customer issues, then route to agents according to skill, function, language, shift & more.
Transactional Notifications
Send bulk notifications like emergency broadcasts or downtime alerts directly from the platform or trigger them via API.
Zapier lets you connect Respond.io with Copper so you can automate your work and have more time for what matters most - no code required!
Not sure how to get started? Our friends at GetUWired can help — a certified Zapier Premier Expert specializing in custom workflow automations. More info.
Frequently asked questions
Can’t find the answer here?
Chat with support.
CRM integration involves connecting other business applications with your CRM platform to feed data to, from or between your tech tools. Copper’s goal with CRM integration is to help you seamlessly sync the business software you use daily to your CRM to give you a complete, accurate snapshot of your business and customers.
Our integrations with Gmail, Google Calendar, Google Contacts and Google Drive are included with all plans. Most of our CRM integrations are included on Professional plans and above, but select integrations are available on Business plans only. Check the plan availability section in each listing to confirm.
Yes! You can set up integrations on a free trial. During your free trial, you will be using our CRM software on the Business plan to experience the full capabilities of Copper. Most of our CRM integrations are included on Professional plans and above, but select integrations are available on Business plans only.
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If you work at a B2B software company and you’ve built an integration with Copper, email partners@copper.com to apply to be featured on our integrations marketplace. We’ll get in touch if the integration meets our entry requirements.
It depends on the integration! Check each integration listing page for more detailed instructions. In all cases, you’ll need to be an admin or account owner to set up integrations for your account.
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