Copper CRM, Inc. DMCA Policy

Last Updated: March 7, 2019

1. Overview

Copper CRM, Inc. (“C​opper​”) adheres to the stipulations provided under the ​Digital Millennium Copyright Act (“​DMCA”​ ) and other applicable intellectual property laws with respect to any alleged or actual copyright infringement. Copper will process and investigate notices of alleged infringement and may remove or disable access or take other appropriate actions permitted under the DMCA.

2. Reporting Claims of Copyright Infringement

If you believe that materials accessible on or from Copper’s website or mobile application (the “​Site”​ ) infringe your copyrights, you may request removal of those materials (or access to them) from the Site by following the procedure set forth below.

A notification of claimed copyright infringement should be emailed to Copper’s Copyright Agent identified in Section 4, below. To be effective, the notification must be in writing and contain the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. A description of the copyrighted work or other intellectual property that you claim has been infringed;
  3. A description of where the material that you claim is infringing is located on Copper’s customer relationship management services and related technologies (the “​Service”​ ), with enough detail that we may find it on the Service;
  4. Your address, telephone number, and email address;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the
  6. copyright or intellectual property owner, its agent, or the law; and
  7. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Please be aware that per Section 512(f) of the DMCA you may be held liable for damages if you knowingly misrepresent that copyrighted material or activity is being infringed.

3. Objecting to the Removal of your Content

If you believe that material that you posted on the Site was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in the data, data files or other information that you uploan, submit, public or otherwise link to in connection with your use of the Service, you may send a written counter-notice to the Copyright Agent. Pursuant to the DMCA, this counter-notice must contain the following information:

  1. Your physical or electronic signature;
  2. Identification of the material that has been removed or to which access has been disabled and
  3. the location at which the content appeared before it was removed or disabled;
  4. a statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
  5. Information by which we can contact you (including name, postal address, telephone number, and email address); and
  6. A statement that you consent to the jurisdiction of the federal court located within Northern

District of California and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

Please be aware that per Section 512(f) of the DMCA you may be held liable for damages if you knowingly misrepresent that copyrighted material or activity was removed or disabled by error or misidentification.

If a counter-notice is received by the Copyright Agent, Copper will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

4. Repeat Infringers

In accordance with the DMCA and other applicable law, Copper has adopted a policy of terminating, in appropriate circumstances and at Copper' sole discretion, users who are deemed to be repeat infringers. Copper may also at its sole discretion limit access to the Service and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

5. Copyright Agent Contact Information

Please submit all infringement notifications and counter notifications to our Copyright Agent using the information below.

Copper CRM, Inc.
Attn: Copper Copyright Agent
Notification Email: ​copyright@Copper.com
Subject line: “DMCA Takedown Request”/“DMCA Counter Request” c/o CT Corporation
Corporation Trust Center,
1209 Orange Street
Wilmington, Delaware 19801

6. Defined Terms

Capitalized terms that are used but not defined in this DMCA Policy are used as defined in Copper’s Terms of Service, which is located at www.copper.com/terms.